Velgen Wheels offer’s a 5 Year Manufacture Warranty & LIFE TIME STRUCTURAL WARRANTY. To any of our customer’s who have a warranty issue, please contact us direct to our warranty department to handle any warranty claims. Velgen’s warranty is only for the original purchaser. Please make sure all wheels are test fitted for proper fitment and brake clearance.
Velgen Wheels are not for track purposes.
Curb rash wheels , rock chips , improper tire mounting , improper installation, improper mounting equipment. Please make sure the installer has the correct mounting machines to mount tire on Velgen Wheels.
We all know everyone wants the stretch look, however stretched tires does not give the wheel full support. Vehicles that use improper tire size or tire fitment may cause damage to the wheels as in Curb Rash, Bent ,or Crack Wheel. Improper tire fitment at high speed or cornering may even pull the bead from the wheel. For correct tire sizes and fitment, please feel free to contact us any time. It is up to the customer’s discretion to use an improper tire size.
Velgen Wheel & Tire Fitment & Installation:
To ALL Velgen Customers, please contact us for Tire Size Recommendations and any Wheel Fitment questions. We are not responsible for the retailer for installing incorrect tire sizes on your vehicle. Please make sure the shop / store has the correct mounting machines. Improper amount machine may cause damage to wheel.
We recommend the use of soap and water ” Standard Car Soap & Water “. We are NOT responsible for any stains or damage caused by chemicals , detergent’s , automatic car washes , polishing compounds , or coarse abrasive’s on Velgen Wheels. Velgen Wheels should not be cleaned while the wheels are HOT. Using chemicals , detergent’s , polishing compounds , automatic car washes may cause stains on the wheels, that is not covered under warranty.
Materials & Structure:
Velgen Wheels are a low pressure cast wheels. Low pressure casting uses positive pressure to move the molten aluminum into the mold quicker and achieve a finished product that has improved mechanical properties (more dense) over a gravity cast wheel. Low-pressure casting has a slightly higher production cost over gravity casting. Low pressure is the most common process approved for aluminum wheels sold to the O.E.M. market. Low-pressure cast wheels offer a good value for the aftermarket as well. Some companies offer wheels that are produced under a higher pressure in special casting equipment to create a wheel that is lighter and stronger than a wheel produced in low pressure. Once again in the quest for lighter weight, there is a higher cost associated with the process.
Velgen Forged Truck Series
Velgen Forged Truck Series are a Mono Bloc Forged Wheel. These wheels are custom built to order per Vehicle
application. There will be no cancelation on production orders The Velgen Truck Series comes with a 3 year
manufacture finish warranty and a Life Time Structural Warranty for the original purchaser, Second hand purchase
will loose all rights to warranty claims. Please advise all installer’s for correct & updated mounting & balancing equipment.
Any damage due to product will be installer / customer liability. Please test fit all wheels prior to mounting. Once
wheels are mounted, YOU OWN THEM. For any other concerns or questions, please feel free to contact us anytime.
Velgen Forged Wheels " Made in USA "
Velgen Forged Wheels are custom made to order and manufactured and built in the USA. Velgen Forged Wheels are 5 weeks or free, unless the vendor or customer is offered a discount. If discount is offer, the 5 weeks or free will not apply to the customer. Normal manufacture time will be 6-8 weeks. Velgen Wheels will guarantee fitment per application per order, if custom fitments are ordered and custom offsets are ordered, the vendor and customer is liable for fitment for there application. No returns or Exchanges. Installing custom forged wheels, Please make sure the following. A.) Check all wheels before mounting tires, if any imperfections , dents , scratches or shipping damage, please contact us before mounting. B.) Please test fit each wheel and make sure all wheels clear the brakes. C.) Please make sure you have the correct tires sizes , if not sure or don't know, CONTACT US. D.) Installation: Please make sure installer has updated mount and balance machines. Improper mounting may break seal or damage lips to the wheels. ALL orders will be shipped directly to Vendor location. NO EXCEPTIONS! Improper Wheel Cleaning: Please make sure you use soap and water, please make sure wheels are washed when cold. Washing Hot Wheels may cause stains or marks or damage. Using improper wheel cleaner may cause stains or marks or damage. Velgen Forged Warranty is for the original purchaser , second hand purchase will not have warranty. There are NO RETURN'S or EXCHANGES on custom built wheels.
Deposits on Custom Built Orders
Due to the price and manufacturing time of our products, we may choose to offer a deposit option to customers to split the payments on their products. A deposit is a binding contract to purchase a product. A deposit can be used to start an order, with the understanding that the balance due will be paid upon completion prior to shipment. Due to the custom nature of our products, deposits are NON REFUNDABLE UNDER ANY CIRCUMSTANCES. Deposits are non-transferrable. Upon completion of a product, a client has up to 10 days to remit payment for the balance due on their product. Failure to pay the balance due within this time period will result in the forfeiture of both deposit and product.
Any wheels that need to be returned to our facility must have a RMA, if any wheels that have been returned without a RMA will be returned back to shipper. Please make sure the wheels are packaged in the original Velgen packaging. Velgen Wheels will accept returned wheels if they have NOT been mounted with tires. Once the wheels have been mounted with tires, they CAN NOT be returned! Any wheels that are return within 30 days of purchase, there will be a 30% restocking fee.
Please do not hesitate to contact us. Our sales team is ready to answer any questions about our wheels.